As one of the leading rugged computer providers, Getac recently announced the launch of its new Getac SelectTM program, offering a fast and reliable way for customers to solve complex information technology (IT) challenges.
Getac SelectTM combines carefully chosen, preconfigured rugged devices, software, accessories and professional services into a series of specialised solutions, optimised for individual applications and user groups.
The company is able to offer a faster and more streamlined approach to channel sales across a number of industries, including industrial manufacturing, utilities, transport & logistics, natural resources/energy, and public safety.
Each solution draws on extensive customer feedback and Getac’s deep industry experience to create particularly advantageous combinations of products and services that cannot be found anywhere else as a single offering.
Since its foundation 30 years ago, Getac has established a proven track record of working closely with customers, helping them to overcome the business and operational challenges they face and delivering complete satisfaction.
At the C-level, this means using strategic IT investment to optimise business performance against strict budgets. For IT managers, it means efficient operations, comprehensive device management and fast repair times, resulting in low total cost of ownership. For end users, it means having powerful devices and accessories they can rely on in the even the toughest working environments.
In recent years, these challenges have increasingly required unique product or software configurations not available off the shelf, making procurement more difficult and often involving compromises.
Getac SelectTM eliminates this by enabling customers and partners to quickly obtain complete, pre-configured solutions to their specific industry challenges, all from a single, central source.
A clear structure helps guide them to the right solution for their needs, containing all the necessary devices, software, accessories and professional services required. This streamlined approach means customers also benefit from optimal product availability and fast delivery times, with all devices thoroughly tested and certified to ensure the high quality standards they expect from Getac.
Getac SelectTM offers numerous advantages to partners throughout the channel. Not only does it make identifying and recommending the right solutions to specific customer applications easier than ever before, it optimises product availability and cuts delivery times to just a matter of weeks.
Consultative selling opportunities are also increased, while Getac’s extensive third party testing and certification program ensures customers receive the highest quality products at all times.
The new Getac SelectTM forklift solution for warehousing applications is a prime example. At the centre is Getac’s award winning F110 tablet, ideal for both indoor and outdoor warehousing environments thanks to its fully-rugged design, 11.6” screen and all weather functionality.
A series of pre-selected mounting options, power adaptors and carrying accessories improve worker productivity, while Getac’s Driving Safety Utility safeguards drivers and warehouse employees whenever forklifts are in operation.
Additional connectivity software helps sustain seamless, real-time data transmission from anywhere in the warehouse. Also included is Getac’s Device Management Software (GDMS), which enables customers to remotely monitor device health, proactively spot potential issues and prevent unplanned downtime. The whole solution is supported by a series of Getac professional services including extended warranty options tailored to a wide range of different needs and lifecycles.
“At Getac we pride ourselves on our close customer relationships and the pivotal role their feedback plays in the development of our new products and solutions,” says Getac President of Rugged Solutions Rick Hwang.
“Getac SelectTM is the result of extensive dialogue with industry around the world, listening to the challenges faced and applying our extensive experience to deliver solutions that help overcome them as efficiently as possible,” he says.
Not only does Getac SelectTM help its partners quickly identify comprehensive solutions to even the most specialised applications, it lets them put those solutions into customers’ hands within weeks rather than months, so they start to benefit much faster, notes Hwang.
“Getac SelectTM is the perfect embodiment of this, delivering a range of custom solutions tailored to the industry applications that our customers really need, such as field services, public safety, warehousing and more.
“For the first time, they can procure everything they need from one place, enjoying fast delivery times and the high quality standards they’ve come to expect from Getac,” he concludes.